What are the check-in and check-out times at El Tucano Resort & Thermal Spa?
Check-in is at 15:00 and check-out is by 12:00.
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El Tucano Resort & Thermal Spa, Quesada (Alajuela)
101US$
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Key details
About the Hotel
Aguas Zarcas,
Quesada (Alajuela),
Costa Rica,
1,
Alajuela
- Near the La Marina Wildlife Rescue Center
Very good
7.7
7.2
3.8
3.7
Loved by guests
"Nice hotsprings. The one in the river behind the hotel are actually very nice and you are mostly on your own."
"The hot-spring pool is open 24 hours and the property has multiple pools, a sauna and a beautiful hike through the gorgeous grounds with a waterfall."
"The walking trails, the thermal waters and the location were the best qualities."
El Tucano Resort & Thermal Spa, a 4-star Quesada (Alajuela) hotel, features
Rooms & Amenities
Rooms at El Tucano Resort & Thermal Spa include Standard,
Dining & Bars
Dining options at El Tucano include La Foresta restaurant, which serves international cuisine and caters for events. The property also features
Leisure & Activities
The leisure facilities at El Tucano Resort include
Services & Transportation
El Tucano Resort & Thermal Spa offers a 24-hour reception and a shuttle service for ease of travel. The nearest landmark is Aguas Zarcas, located
“The thermal waters are the real draw here, a network of pools and hot springs to explore. I appreciate the range of family-friendly activities, from mini golf to simply wandering the grounds. While some areas show their age, the overall effect is one of relaxed immersion in nature.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
32 m²
2 King Size Beds
Shower
Air conditioning
room details
Double Room Garden View
2 persons
32 m²
1 Double bed
Bathtub
room details
Master Suite Balcony
2 persons
70 m²
1 King-size bed
Balcony
Air conditioning
room details
Family Room
2 persons
2 King Size Beds
Air conditioning
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Currency exchange
- Hairdresser
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Hiking
- Tennis court
- Mini golf
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Plunge pool
- Seasonal outdoor pool
- Seasonal indoor pool
- Beach umbrellas
- Entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Hot spring bath
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Sitting area
- Patio
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At El Tucano Resort & Thermal Spa, dining is a welcoming experience that merges flavors with settings. Centrally featuring La Foresta, guests enjoy tasteful family-friendly meals in a bright ambience that seamlessly connects indoor comfort with the allure of alfresco dining, making every breakfast a delightful start to the day.
Location
Aguas Zarcas,
Quesada (Alajuela),
Costa Rica,
1,
Alajuela
Map view
Aguas Zarcas,
Quesada (Alajuela),
Costa Rica,
1,
Alajuela
City landmarks
Church
La Marina Wildlife Rescue Center
2.3
km
Landmark
Termales del Bosque
2.7
km
Landmark
Iglesia de San Juan
3.4
km
Landmark
INA - Unidad Regional Huetar Norte
3.8
km
Landmark
Iglesia de La Marina
3.8
km
Landmark
Iglesia de Corte
4.3
km
Landmark
Iglesia de San Luis
4.4
km
Landmark
Aguas Zarcas Church
4.6
km
Landmark
Aquas Zarcas Square
4.6
km
Landmark
Parque Nacional Juan Castro Blanco
4.7
km
Stadium
Estadio Carlos Ugalde Alvarez
6.5
km
Church
Catedral de Ciudad Quesada
7.0
km
Nearby
Ruta 140
El Tucano Resort
770 m
Explore Quesada (Alajuela)
Local Highlights Near El Tucano
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Christopher
United States,
February
2025
7.0/10
Overall, my stay at El Tucano had its highlights and low points. The location is stunning, surrounded by nature with beautiful grounds and unique wildlife like toucans and a resident sloth. The room was quite spacious and comfortable, but there were issues with water pressure and amenities. Dining was okay, but left something to be desired in terms of variety and value for money. Despite some excellent service at the spa, the front desk experience was not as pleasant, which impacted my overall impression.
Rooms
7.0
The room was spacious and comfortable, but the amenities could be improved, and the water pressure issues were quite bothersome.
Service
5.0
While the spa staff was friendly and attentive, my experience with the front desk was disappointing; I felt treated poorly during a stressful time.
Location
9.0
The location is absolutely gorgeous, nestled in nature with various opportunities for birdwatching and enjoying hot springs nearby.
Dining
6.0
The dining experience was average; the breakfast buffet was decent, but dinner options lacked variety and were overpriced for the quality.
Facilities
8.0
The facilities include large pools, but I didn't get to use them during my stay. The grounds are lovely and well-maintained.
Joe
United States,
October
2024
6.0/10
The hotel has some lovely natural scenery with great thermal pools and an inviting atmosphere. However, my experience was marred by poor customer service that left a sour taste. While the spa services were excellent and the location is convenient for exploring Arenal, I encountered significant communication issues that made things stressful during our stay.
Rooms
6.0
The rooms were okay but felt a bit dated and could use some modern updates like a mini fridge and coffee maker.
Service
5.0
Service at the spa was friendly and helpful, but I faced some frustrating arguments with front desk staff regarding billing, making the experience unpleasant.
Location
8.0
The location is stunning with a natural setting and plenty of wildlife, but it can get crowded with non-guests using the facilities.
Dining
5.0
Dining options were varied, but the quality did not match the prices, which was disappointing.
Facilities
7.0
The thermal pools were enjoyable, although the overall maintenance of common areas seemed lacking.
Charles
United States,
October
2024
6.4/10
My stay at the hotel was a mixed bag. The check-in process was quick and the staff was friendly, but the room was quite dated and lacked some expected amenities like air conditioning. The location is great for exploring nature, but the dining options were limited, and the price didn't fully reflect the quality of the experience. Overall, it was a decent stay, but there's plenty of room for improvement.
Rooms
5.0
The room was old and lacked air conditioning, making it uncomfortable at times.
Service
6.0
The staff was friendly at check-in, but some interactions felt off, especially when addressing billing issues.
Location
8.0
The location is perfect for accessing nearby natural attractions, but it can feel crowded at times.
Dining
6.0
Dining options were limited, and while breakfast had some good variety, it could be improved.
Facilities
7.0
The facilities had potential with a hot spring pool, but overall they seemed to be underutilized.
Don
United States,
October
2024
6.2/10
We had a great adventure during our stay, especially thanks to the fantastic tour service recommended by the front desk. The hotel itself, however, had some ups and downs. While the location offered beautiful settings and it was comfortable enough, the service left much to be desired, particularly with the front desk staff. Overall, there's potential, but improvements are definitely needed in service and dining quality.
Rooms
7.0
The rooms were comfortable, though they could use more attention to cleanliness in common areas.
Service
5.0
While some staff were friendly and attentive, the front desk was serious and not very welcoming.
Location
9.0
The hotel is set in a gorgeous area, surrounded by beautiful nature, perfect for exploring Costa Rica's wildlife.
Dining
5.0
The dining experience was hit or miss; the buffet lacked variety and wasn't very appetizing.
Facilities
6.0
The facilities were decent, featuring large pools, but they seemed to be underutilized or not well maintained.
John
United States,
September
2024
6.8/10
I had a wonderful time at this resort, especially enjoying the hot springs and the proximity to nature. The staff was friendly and helpful, and I loved the peaceful atmosphere. However, I did find the food options lacking, and the resort could use some upgrades in certain areas. Overall, it's a decent spot for relaxation but might not be family-friendly due to limited amenities for kids.
Rooms
6.0
The rooms felt a bit outdated and could use some modern updates.
Service
8.0
The staff were very friendly and helpful, always eager to assist.
Location
9.0
The location is perfect, surrounded by lush rainforest, thermal pools, and a small river nearby.
Dining
5.0
The dining experience was quite poor; the food options were limited and not very enjoyable.
Facilities
7.0
The facilities included nice pools and a steam bath, but some areas seemed dated.
Great hot springs
Poor food quality
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel El Tucano Resort & Thermal Spa guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of rooms:
87
Former name
Occidental El Tucano & Spa
FAQs
About El Tucano Resort & Thermal Spa
Is parking available at El Tucano Resort & Thermal Spa?
Private parking is available on-site at no extra charge.
Which popular attractions are near El Tucano Resort & Thermal Spa?
Nearby attractions include Aguas Zarcas (6 km), a small zoo (2 km), and La Marina Wildlife Rescue Center (2 km).
What dining options are available at El Tucano Resort & Thermal Spa?
Guests can enjoy dining at El Torreon Restaurant, which serves international cuisine, as well as a snack bar and a poolside bar.
Does El Tucano Resort & Thermal Spa offer breakfast?
A full breakfast is available for an additional charge of 15 USD.
What pool facilities are available at El Tucano Resort & Thermal Spa?
The hotel features thermal hot spring pools, a seasonal outdoor pool, and a seasonal indoor pool.
What spa services can guests access at El Tucano Resort & Thermal Spa?
The spa offers a range of services, including massages, body therapies, couple baths, hydrotherapy, and salon services.
What room amenities are provided at El Tucano Resort & Thermal Spa?
Rooms include free Wi-Fi, a cable TV, air conditioning, a wardrobe, and a private bathroom with complimentary toiletries.
Is there a fitness center at El Tucano Resort & Thermal Spa?
Yes, the hotel features a fitness center equipped for guest use.
Does El Tucano Resort & Thermal Spa provide airport shuttle service?
Yes, the resort offers a paid airport shuttle service.
What kind of activities are available at El Tucano Resort & Thermal Spa?
The hotel provides activities such as hiking, mini golf, and tennis courts.
What languages do the staff at El Tucano Resort & Thermal Spa speak?
The staff primarily speak Spanish and English.
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El Tucano Resort & Thermal Spa
7.7
7.3
km from center
91 US$
101 US$
per nightMobile-only price
